Billable utilisation: the number every agency should watch weekly
How to calculate utilisation properly, what a healthy target looks like, and why 100% is a warning sign.
ReadWriting worth your time
Estimation, capacity, sprint hygiene, agency margin and the arithmetic of tool pricing. Long-form, specific, occasionally opinionated. No "10 productivity hacks".
A client portal beats a weekly status email. Every time.
Status emails are stale on arrival. A live portal cuts "any update?" messages and shortens approval cycles.
ReadEstimating with AI: useful, with two guardrails
AI breakdowns are good at structure and bad at your team's velocity. Use it for the outline and calibrate with history.
ReadGantt charts are not the enemy — bad dependencies are
Finish-to-start everywhere is why your schedule collapses. Here is how to model dependencies you can actually maintain.
ReadWIP limits: the one Kanban rule that actually speeds teams up
Why capping work in progress cuts cycle time more than any tool change, and how to pick the right limit per column.
ReadHow to migrate from Jira without losing your sprint history
A field-by-field mapping for epics, issue types, story points and sprints, plus what genuinely does not carry over.
ReadPer-seat pricing is broken for agencies. Here is the maths.
Freelancers, clients and part-timers wreck per-seat pricing. A flat plan changes the unit economics of running client work.
ReadThe real cost of Asana, Jira and Monday for a 15-person team
We priced five popular tools for a realistic 15-person agency, including the add-ons nobody mentions in the pricing table.
ReadStop reading, start shipping
Free forever for 10 members, with every view, time tracking and AI included.